I applied through an employee referral. The process took 3 months. I interviewed at Notion Labs
Interview
Interview process was smooth and attentive. Had a clear idea of expectations for the entire process and the team was very helpful in making sure I was comfortable and knowledgable during recruitment. Recruiter screening, HM interview, case, super day + case presentation, values interview. Overall the process took about 2.5 months.
I applied through an employee referral. The process took 4 weeks. I interviewed at Notion Labs (Dublin, Dublin) in May 2025
Interview
Good communication & straight forward process. Multiple rounds happened in quick succession included a HR Screening, Hiring Manager Interview, Domain Expertise Interview and Cross-Functional Interview. Everyone I encountered were very friendly and helpful. Unfortunately was unsuccessful due to lack of SaaS experience.
Had initial interview with recruiter. They were personable, made me feel at ease and we're very accommodating of my schedule. It lasted around 45 minutes to an hour and I was informed about their decision within the week.
Customer Success Manager applicants have rated the interview process at Notion Labs with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 90 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Notion Labs overall takes an average of 29 days.
Common stages of the interview process at Notion Labs as a Customer Success Manager according to 2 Glassdoor interviews include:
Group panel interview: 33%
One on one interview: 33%
Phone interview: 33%
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