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Thank you for your feedback. We’re so sorry to hear that you were not happy with your experience. Here at On we always aim to deliver a great candidate experience, no matter the outcome of the process, and we are sad to hear that we missed the mark!
Regarding your feedback, we do ask our candidates if they want to try a pair of On shoes while interviewing just so they get to experience our shoe technology (if they haven't had the chance yet!) but it's definitely not a mandate and we are sorry if it came across that way.
In terms of our recruiting team, we will use the feedback to make our team better and ensure these misunderstandings don't happen again.
Thanks for taking the time to bring this to our attention, rest assured that we are working on improving our processes every day!