Call with recruiter, leading to call with the roles manager, then 4 interviews across CS leadership and sales then to overall VP. Recruiter very pleasant. Mid Management interviews straight forward enough. For the most part uncreative questions, no real personality or evangelism for the company - I served up some softballs to get a sense of the culture, most replies were a variation on “I like it here, I’ve been here for a long time and it’s a job”. Struck by the lack of energy or excitement for their roles, frankly. Of course, had the usual one interviewer that liked to go off piste “I do things differently in interviews” and trying to be edgy. His interview was fun when viewed against the others but when I turned the lens on him at questioning he was as vapid as the rest. First major red flag was the candid comment from one interviewer that it’s been a nightmare to fill the role with people they want as they can’t get a decision from the VP or it’s always not a well informed decision when they do get it. At this point I went deeper with research into the company, reaching out to a few contacts in the industry and reading the reviews on Glassdoor. It’s a total mess from the top down, culture and direction are in a death spiral. Interviewed with the VP after this however, 30 mins was allocated but I was told this was the time to sell myself. Initially good energy but quickly became apparent I was there to listen to them. I got around 7-8 mins of talking done. Then had to listen to them talk like they were reading an intro to Customer Success from 2001. Pretty painful. At this point I assumed that they must have decided I wasn’t right for the role at the very top of the call and was simply running down the clock. Days upon days followed of no feedback so I accepted another role. The eventually recruiter called me after that and told me it was “unlikely” I’d get the role at Outreach and if I don’t hear from them again just assume I didn’t get it. For what it’s worth, I felt the recruiter was the best interaction with Outreach I’d had and they’re probably frustrated with their org and feedback.