I applied online. I interviewed at Princess Cruises (Santa Clarita, CA) in Jan 2016
Interview
Once hired, they added SALES to the title. Meant we had to push more products to sell. Switch and bait tactic. It was unfair but I desperately needed a job. So, most of us had to comply, most left in less than a month.
Interview questions [1]
Question 1
Interviewed by more than 2 supervisors. It wasn't hard. But their personality changed from pleasant to NOT once hired.
The process took 4 days. I interviewed at Princess Cruises (Santa Clarita, CA)
Interview
Went in for a group interview for a work from home customer service position. The group was about 20 people, and we had to watch a few videos before beginning. Once the interviews began, we had to stand up in front of everyone and answer a few questions about ourselves.
With such a big group of people, you literally have a minute to talk about yourself, and if you're nervous of talking in front of a group like some of the other people interviewing were, the potential to not interview well is there. Plus, it's hard to get to know you personally when you only have a few short questions to be asked.
Interview questions [1]
Question 1
What experience have you had that makes you qualified for this position?
Give an example of a time you met a sales goal.
I applied through a recruiter. The process took 1 day. I interviewed at Princess Cruises (Seattle, WA) in Jan 2015
Interview
Went to a job fair. Filled out paperwork. Waited for several hours to speak to someone. The person I spoke to recommended that I talk to another person. Waited several hours. Spoke to another person. They made me a very low offer but I wanted to go to Alaska so I took it. A few months later I came to Alaska. Although it is very hard work, it was totally worth it.
Interview questions [1]
Question 1
If you were a tree, what kind of tree would you be?
Customer Service applicants have rated the interview process at Princess Cruises with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 75.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 3 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Princess Cruises overall takes an average of 36 days.
Common stages of the interview process at Princess Cruises as a Customer Service according to 3 Glassdoor interviews include:
Group panel interview: 33%
Phone interview: 22%
Background check: 11%
Drug test: 11%
Personality test: 11%
One on one interview: 11%
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