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      Princess Cruises

      Part of Carnival Corporation

      Engaged Employer

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      Interviews
      Related searches: Princess Cruises reviews | Princess Cruises jobs | Princess Cruises salaries | Princess Cruises benefits
      Princess Cruises interviewsPrincess Cruises Customer Service interviewsPrincess Cruises interview
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      Princess Cruises interviews FAQs

      • Customer Service applicants have rated the interview process at Princess Cruises with 1.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 75.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 3 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Princess Cruises overall takes an average of 36 days.
      • Common stages of the interview process at Princess Cruises as a Customer Service according to 3 Glassdoor interviews include:

        Group panel interview:  33%

        Phone interview:  22%

        Personality test:  11%

        Drug test:  11%

        Background check:  11%

        One on one interview:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Photographer(23) ;
        2. Assistant Cruise Director(22) ;
        3. Junior Assistant Purser(22) ;
        4. Manager(22) ;
        5. Buffet Steward(18) ;
        6. Reservations Agent(16) ;
        7. Cruise Vacation Planner(15) ;
        8. Customer Service Representative(14) ;
        9. Server/Waiter(14) ;
        10. Bartender(11) ;
        11. Demi Chef-de-Partie(10) ;
        12. Junior Waiter(10) ;
        13. Musician(9) ;
        14. Restaurant Manager(9) ;
        15. Sales(9) .


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      Customer Service Interview

      Aug 20, 2015
      Anonymous employee
      Seattle, WA

      Other Customer Service Interview Reviews for Princess Cruises

      Customer Service Interview

      May 18, 2016
      Anonymous Interview Candidate
      Santa Clarita, CA
      Declined offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Princess Cruises (Seattle, WA) in Jan 2015

      Interview

      Went to a job fair. Filled out paperwork. Waited for several hours to speak to someone. The person I spoke to recommended that I talk to another person. Waited several hours. Spoke to another person. They made me a very low offer but I wanted to go to Alaska so I took it. A few months later I came to Alaska. Although it is very hard work, it was totally worth it.

      Interview questions [1]

      Question 1

      If you were a tree, what kind of tree would you be?
      Answer question
      Neutral experience
      Easy interview

      Application

      The process took 4 days. I interviewed at Princess Cruises (Santa Clarita, CA)

      Interview

      Went in for a group interview for a work from home customer service position. The group was about 20 people, and we had to watch a few videos before beginning. Once the interviews began, we had to stand up in front of everyone and answer a few questions about ourselves. With such a big group of people, you literally have a minute to talk about yourself, and if you're nervous of talking in front of a group like some of the other people interviewing were, the potential to not interview well is there. Plus, it's hard to get to know you personally when you only have a few short questions to be asked.

      Interview questions [1]

      Question 1

      What experience have you had that makes you qualified for this position? Give an example of a time you met a sales goal.
      Answer question
      3

      Customer Service Interview

      Mar 30, 2017
      Anonymous employee
      Santa Clarita, CA
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Princess Cruises (Santa Clarita, CA) in Jan 2016

      Interview

      Once hired, they added SALES to the title. Meant we had to push more products to sell. Switch and bait tactic. It was unfair but I desperately needed a job. So, most of us had to comply, most left in less than a month.

      Interview questions [1]

      Question 1

      Interviewed by more than 2 supervisors. It wasn't hard. But their personality changed from pleasant to NOT once hired.
      1 Answer
      2

      Jobs at Princess Cruises

      24 jobs in United States
      Cruise Vacation Planner - ONSITE - Fort Lauderdale, FL - US
      Fort Lauderdale, FL
      ·
      $74K - $144K /yr
      (Employer provided)
      View job
      Executive Assistant
      Miami, FL
      ·
      $46K - $69K /yr
      (Glassdoor est.)
      View job
      Social Listening Analyst
      Fort Lauderdale, FL
      ·
      $46K - $76K /yr
      (Glassdoor est.)
      View job
      Group Services Coordinator
      Fort Lauderdale, FL
      ·
      $45K - $61K /yr
      (Glassdoor est.)
      View job
      Marine Coordinator
      Miami, FL
      ·
      $46K - $70K /yr
      (Glassdoor est.)
      View job
      View all Customer Service Jobs