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      SpotOn

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      Customer Service Representative Interview

      Dec 4, 2025
      Anonymous Interview Candidate
      San Francisco, CA
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at SpotOn (San Francisco, CA)

      Interview

      Easy process when it came to the interview process. Had three rounds of interviews. I met with the hiring manager. Easy conversation with them. Then I met with the another manager and had a great conversation with them.

      Interview questions [1]

      Question 1

      How my work ethic was.
      Answer question

      Other Customer Service Representative Interview Reviews for SpotOn

      Customer Service Representative (CSR) Interview

      Jan 24, 2022
      Anonymous Interview Candidate
      Greece, NY
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at SpotOn (Greece, NY) in Jan 2022

      Interview

      overall positive experience. job profile and expectations were discussed. The benefits and job prospects were highlighted. Further details on the recruitment process were given and time schedule was explained thoroughly during the process

      Interview questions [1]

      Question 1

      Give a short overview of your career
      Answer question

      Account Manager Interview

      Oct 20, 2020
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at SpotOn

      Interview

      Disorganized and unprofessional. Was sent communication from someone within company saying they would not proceed with my interview scheduled for 8am the next day. Then at midnight I received an invite to the same interview. I declined to continue due to how unprofessional the experience was.

      Interview questions [1]

      Question 1

      Why did you apply for this position?
      Answer question
      avatar
      SpotOn response
      5y
      This is not the type of experience we want any of our applicants / candidates going through or the process we follow internally. If you are open to speaking to me directly to discuss this, I would appreciate the opportunity. My direct email is mross@spoton.com to connect. Thank you, Matt

      SpotOn interviews FAQs

      • Customer Service Representative applicants have rated the interview process at SpotOn with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 29% positive. To compare, the company-average is 54.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 3 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at SpotOn overall takes an average of 13 days.
      • Common stages of the interview process at SpotOn as a Customer Service Representative according to 7 Glassdoor interviews include:

        One on one interview:  40%

        Phone interview:  30%

        Other:  10%

        Presentation:  10%

        Background check:  10%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(295) ;
        2. Hospitality Specialist(26) ;
        3. Sales Executive(25) ;
        4. Implementation Specialist(24) ;
        5. Sales(23) ;
        6. Sales Representative(14) ;
        7. Account Manager(13) ;
        8. Outside Sales Representative(12) ;
        9. ASM (Area Sales Manager)(11) ;
        10. Business Development Representative (BDR)(11) ;
        11. Recruiter(9) ;
        12. Sales Associate(9) ;
        13. Software Engineer(9) ;
        14. Product Manager(8) ;
        15. Sales Partner(8) .


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      Jobs at SpotOn

      14 jobs in United States
      Client Success Partner
      Royal Oak, MI
      ·
      $55K - $79K /yr
      (Employer provided)
      View job
      Client Success Partner
      Chicago, IL
      ·
      $55K - $79K /yr
      (Employer provided)
      View job
      Client Success Partner
      United States
      ·
      $55K - $79K /yr
      (Employer provided)
      View job
      Client Success Partner
      San Francisco, CA
      ·
      $55K - $80K /yr
      (Employer provided)
      View job
      Client Success Partner
      Chicago, IL
      ·
      $55K - $80K /yr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs