Symetra Customer Service Representative (CSR) interview questions

The process consisted of 2 interviews. 1 over the phone that briefly went over why you want to work with the company, past experiences that make you qualified for the role and availability. The second interview was a virtual zoom 1:1 with a manager on the team. The questions were more specific and scenario based.

I was contacted about 2 weeks after I had applied online. First I was contacted by the recruiter by email and then the next day I had a phone interview. One week later my interview was scheduled. At my in person interview I met with the supervisor first and then second I did a video interview with 2 managers together. Everyone was extremely kind so it made me much more comfortable. I ended up getting a call from the recruiter before I made it home from the interview. About 45 mins after I left. I was offered the job and started a month later.