Experience Guide applicants have rated the interview process at The NOW with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 79.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Experience Guide roles take an average of 6 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at The NOW overall takes an average of 7 days.
Common stages of the interview process at The NOW as a Experience Guide according to 7 Glassdoor interviews include:
One on one interview: 40%
Background check: 27%
Skills test: 13%
Phone interview: 7%
Drug test: 7%
Personality test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at The NOW (Denver, CO)
Interview
Very relaxed and calm atmosphere, easy questions “tell me about yourself” “how are you with learning computer systems.” The hiring manager explained the role very well. Overall a positive experience, and a very relaxing environment!
Quick interview. 1 over the phone and one in person. Felt more like a conversation than an actual formal interview! Then toured the now massage business. It seems like a really nice space and environment!
I applied online. The process took 1 week. I interviewed at The NOW (Orlando, FL) in Oct 2025
Interview
The interview was easy to average (I have done a lot of interviews). They asked about my past work experience and why I was applying to their location. They asked why I wanted the Experience Guide job and I was honest and told them that I have had jobs like this in the past and felt happy at my past work environments like this.
Started with a phone interview, then within the next couple of days an in-person interview and a short (3-ish hour shift) shadow session to let me see what a day would be like. After the manager recommended it, I was scheduled to do a brief skype interview with one of the owners. The whole process took just about a week.
Interview questions [1]
Question 1
Questions mostly regarded how I worked with a team (looking for collaborative team players) and how I defined good and bad customer service (looking for awareness of each).