I applied online. The process took 2 weeks. I interviewed at Transdev (South San Francisco, CA) in Dec 2019
Interview
After applying online I was invited in for a panel with two employees as a general screening and then I was called back a few days later to interview with the manager/director I would be reporting to if offered the job. Everyone was very nice and pleasant as it seemed like a great place to work. Unfortunately I never got a response from the employer which is fine but it would have been great to just be notified they went in another direction after coming into their office twice. Still as I said nice people and I wish everyone I met all the best.
I was asked to take a typing test and I was given hypothetical customer service questions to answer. I was shown the equipment I would be using and I briefly sat with another employee and listened to her handle calls.
I applied through other source. I interviewed at Transdev (Oakland, CA) in Dec 2015
Interview
It was very straightforward and very simple, no trick questions, it was like talking to a good friend. The call center manager sat me down for a one to one in the conference room and began asking me questions about my call center experience.
Account Manager applicants have rated the interview process at Transdev with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 11 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Transdev overall takes an average of 15 days.
Common stages of the interview process at Transdev as a Account Manager according to 4 Glassdoor interviews include:
One on one interview: 27%
Skills test: 18%
Drug test: 18%
Personality test: 9%
Group panel interview: 9%
Presentation: 9%
Background check: 9%
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