Visual Comfort & Co. interview questions

I will say everyone I spoke with at Visual Comfort was extremely lovely and I enjoyed my interviews. However, the process was drawn out and I was ultimately ghosted. I had two video interviews and an on-site interview; by the time of my final interview, it had been almost a month since I applied. When I was leaving my on-site interview, they told me they were speaking with other folks (fair) and I should hear by the end of the following week (no problem). After two weeks of not hearing anything, I reached out for an update and did not receive a response. One week after that (now 3 weeks after my last interview), I received a canned rejection email thanking me for applying but they chose to pursue another candidate; presumably this is the email that is sent from their ATS when they close a position. I don’t know if that’s their standard procedure but I’ve never seen that this far in the process. I completely understand if there was a candidate that was a better fit but I would have appreciated a more personal follow-up let alone a response to my email considering the time I spent with them and preparing for my interviews. Communication during the process if it was going to take longer would have also been great.

Although they didn't proceed with my application, they were very considerate, responsive and emailed me an update. I really appreciate the way they kept me updated on their selection process.