Waitrose Customer Service Assistant interview questions
based on 64 ratings - Updated May 15, 2024
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97%
Applied online
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Waitrose interviews FAQs
Candidates applying for Customer Service Assistant roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Waitrose overall takes an average of 18 days.
Common stages of the interview process at Waitrose as a Customer Service Assistant according to 1 Glassdoor interviews include:
Group panel interview: 100%
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A group interview with others - straightforward questions shared with the group. A one to one interview after this with the section manager - this was also very informal. I was offered the job and accepted.
I applied online. I interviewed at Waitrose (London, England) in Apr 2022
Interview
Simple interview process. You have to go through a customer service questionnaire before the interview. They ask simple questions and give you time to think of an answer. This was online interview through Microsoft Teams. The interview doesn't last too long. There is usually one person interviewing you but maybe 2 depending on your role.
Interview questions [1]
Question 1
If a customer has approached you about what you think they should use for a easy but impressive meal?
I applied online. The process took 2 weeks. I interviewed at Waitrose (Bath, England) in Jun 2019
Interview
Relatively straight forward, applied online and they followed up with both a telephone and in person interview. The questions were straightforward and I accepted the offer. Overall positive experience and would encourage others to apply.