1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
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John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

635 reviews
5.0
Apr 20, 2025
Recommend
CEO approval
Business Outlook

Pros

* Fantastic and enthusiastic diverse group of people to work with * No strict dress codes * Good benefits (obviously with contacts especially) * There's potential to move up * The managers actually care about their employees * Pretty fun team events

Cons

* Departments can be kind of siloed / don't always communicate well with one another (it's getting better over time though) * It IS hard work as it's the busiest and biggest distribution center they have * PTO takes a little too long to build up

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1-800 Contacts Response
1y
Thank you so much for the thoughtful review—and for your years of hard work and leadership in our Charlotte distribution center! We're thrilled to hear your experience was so positive and that you felt supported by your team and managers. We also appreciate your candid feedback about communication between departments and PTO accrual. These are areas we're actively working to improve, and insights from associates like you help us get better. Wishing you all the best in your next chapter—and thank you again for being such a meaningful part of the 1-800 Contacts/SeekWell family!
5.0
Apr 17, 2025

Amazing company with amazing benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have competitions and giveaways all year long! They are also very amazing at taking care of the employees. I love my job and I love that it feels like one big community instead of a job.

Cons

I honestly cant think of any cons other than waiting for 3 months after starting to request a schedule change and even that is fair.

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1-800 Contacts Response
1y
Thank you so much for your kind words! We're thrilled to hear that you love your job and feel a strong sense of community—that’s exactly the culture we strive to build. And you're a huge part of that foundation! We’re glad you’re enjoying the perks, giveaways, and the care we put into supporting our team. Your note about schedule changes is helpful too, and we’re always evaluating how we can make processes even more flexible while keeping things fair for everyone. Thanks again for being such a valued part of the SeekWell family!
4.0
Mar 27, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and company atmosphere

Cons

Low starting pay compares with ot

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1-800 Contacts Response
1y
Thank you for taking the time to leave us a review. We are thrilled you enjoyed our benefits during your time with us. We can contribute a great culture and atmosphere to you and our amazing associates. You make SeekWell a wonderful place to work. Thank you for your feedback on compensation. We work to stay competitive and evolve our bonus structure regularly. Thank you again for all your contributions over the last year. We wish you luck with your next endeavor!
Viewing 379 - 381 of 635 Reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.