1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
avatar

John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

635 reviews
5.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Super smart co-workers. Low egos. Innovation. Customer focused. Management that cares about you as a person. Everyone in the company is an owner (We've even gotten paid a dividend!) Really yummy food from the on site grill. Free soda on tap. I could go on. By far the best company I've ever worked for.

Cons

It's getting bigger and more complex. Sometimes, things that shouldn't take very long have to be routed through "committees" and it slows things down. When you are dependent on other teams to get your stuff done, it can be frustrating to wait.

5.0
Oct 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Don't let the weird, antiquated name fool you: 1-800 Contacts is awesome, and a really great place to work. Sure, we've got all the regular good job stuff: solid benefits, a nice gym, and a fantastic grille for when you're in-office. But it's the people part of the gig that stands out. As an employee, I can tell that management (not to mention my coworkers) truly cares about me, my contribution to the company, and my success in and out of the 9–5. Most everything is run like a well-oiled machine, but that's not to say that everything is perfect. If everything was perfect, we'd stagnate. Getting better is at the heart of everything we do, so we've got lots of really smart folks constantly bettering both internal processes and customer experiences. That's what it's all about for us. Come join.

Cons

The only "con" is in the word "contacts."

avatar
1-800 Contacts Response
2y
Woo to the hoo! We love hearing about experiences like these. Thank you for the amazing review and shout-out. We’re grateful to have people like you on our team.
5.0
Oct 11, 2023

Company That Cares

Recommend
CEO approval
Business Outlook

Pros

Company is both financially healthy and able to maintain a good work life balance. Nice Compensation package. Flexable PTO.

Cons

Nothing super pressing that needs to change. For remote workers that still come into the office frequently it would be nice to have a permanent desk setup.

Viewing 418 - 420 of 635 Reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.