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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.8

      69% would recommend to a friend

      (635 total reviews)
      avatar

      John Graham

      82% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      635 reviews
      3.0
      Sep 30, 2023

      Average company

      Digital chat agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work remotely is nice

      Cons

      Schedule adherence point system team support

      avatar
      1-800 Contacts Response
      2y
      We appreciate you taking the time to share a review. Offering flexibility to our associates on where and how they want to work is important to us, so we love hearing that you enjoyed the opportunity to work remotely. We’re always looking for ways we can improve, so we’ll be sure to pass along your comments to our workforce leadership team and the Customer Department leadership team. Please know that we wish you well on this next step in your career and appreciate your time with our company.
      3.0
      Sep 28, 2023

      Okay job

      Chat agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Simple job. I loved my co workers

      Cons

      Micromanaged. Terrible attendance system. Bad pay

      avatar
      1-800 Contacts Response
      2y
      Thank you for leaving a review and for your time with our company. That’s great hearing that you enjoyed both your role and the people you got to work with – we do have some pretty amazing people on our team. We’re always looking for ways we can improve, so we’ll be sure to pass along your feedback to our workforce and compensation teams. Know that we wish you well with your next career opportunity.
      5.0
      Sep 25, 2023

      Best company culture I've had

      Data engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work Life Balance - Health Benefits Package - Company Activities - Cafeteria

      Cons

      - Salaries for my field are not as competitive with other listings I've seen - My team could benefit from learning best practices in our field

      avatar
      1-800 Contacts Response
      2y
      Thank you for taking the time to share a review. Your 5-star rating just made our day! We love hearing that you’re enjoying perks like our 20/20 Grille and are experiencing a healthy work/life balance. We’ll be sure to pass along your suggestions to our compensation team. We’d also love to help support your request to implement best practices with your team. If you haven’t already, we invite you to reach out to your HR business partner to discuss trainings and resources that are available in order to help you and your team get to the next level. Thank you again for sharing feedback and for being part of our team! We look forward to connecting with you soon.
      Viewing 421 - 423 of 635 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.