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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.8

      69% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      82% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      5.0
      Apr 19, 2023

      Fun

      Chat agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good fun great company good food

      Cons

      Always written up for something

      avatar
      1-800 Contacts Response
      3y
      Thanks for the 5-star review and for sharing some of your favorite things about working here. Feeling like you’re constantly being written up is certainly not what we want for our associates, so let’s chat. We encourage you to connect with your HR Business Partner, Landon Langston, or any member of our HR team. We’d love to explore ways we can help you shift to a place in your role and career where you are thriving.
      4.0
      Apr 15, 2023

      so refreshing amazing caring interviewers, trainers, HR

      Customer service representative remote
      Recommend
      CEO approval
      Business Outlook

      Pros

      Organized Exciting Motivating Remote 24/7

      Cons

      Passing a backgro0und check is not in their job listings and only get brought up after you pick up and set up you equipment and already started training-I cant pass one and would have saved us all time and myself the sadness. I did list crimes on paperwork they sent us after starting job authorizing background but they waited til report came in a week into training before big test to discuss it and had to pull the job offer. Honestly think it would have been an ideal fit and they stated the same but policies are policies.

      5.0
      Apr 14, 2023

      Great Work Environment

      Qa analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really appreciate how dedicated everyone is to working together to a common goal. The culture is great, everyone gets along. I work strictly remotely and that has not been a problem. I love it and I appreciate that the company allows me to do that. Work life balance is great. Everyone is very respectful of my time. When I am not at work I don't have expectations to be focused on work stuff. We are also reminded to take time off. We have unlimited PTO but I feel like the company does actually want us to take all the time off that we need.

      Cons

      I am pretty happy with how things are right now.

      avatar
      1-800 Contacts Response
      3y
      Love hearing this! Thanks for being part of our team and for the great review.
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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.