1-800 Contacts reviews

3.8

69% would recommend to a friend

(634 total reviews)
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John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
5.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

A team that cares about the company, customers and people. They are focused on growth while maintaining a culture of caring about one another with a stone like resolve to exceptional customer service. It is a fun, fast paced, exiting place to work and company to be a part of.

Cons

Internal promotions have decreased over the years with more and more externals being brought into the company slowing the rate of upward mobility. But the externals have been rock stars in our speeding our momentum as a company.

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1-800 Contacts Response
3y
We appreciate your review as well as your years of dedicated service. The balance of growth and internal opportunities is one that our leadership team pays close attention to as we’re passionate about not just getting the right talent in the door but also developing our people once they’re here. If you (or any associate) should ever feel like that balance isn’t being met, please let your HR business partner know. Thanks for being part of our team!
4.0
Apr 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is decent Awesome employee benefits Flexible schedule

Cons

There’s not many opportunities to advance on the company

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1-800 Contacts Response
3y
Thanks for the solid review! If you’re interested in advancement opportunities, we’d love to connect. We’re passionate about developing our people and want to make sure you have access to the resources, trainings, and mentorships available to you. A great place to start is by having a conversation with your manager or your HR business partner, Luis Lopez. They can be an advocate for you as you seek advancement opportunities and take those next steps.
5.0
Mar 23, 2023

Unconventional, Tenacious, Better Together and Big-Hearted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Those are the values of 1-800 Contacts, and they are lived day in and day out. This is place in unlike any other place i've worked. They truly know how to take care of people and are hyper focused and dead serious about changing the way the world buys vision. They have always been and will always be committed to making vision simple and affordable. It's a great company and i'm proud to be a part of it. Did I mention everyone gets equity here? That's pretty amazing.

Cons

Nothing the company isn't aware of and actively trying to fix

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1-800 Contacts Response
3y
Wow, thank you! We think you’re pretty amazing. 😊 Thanks for being part of our team for so many years. Here’s to many more years together!
Viewing 448 - 450 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.