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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      5.0
      Jun 16, 2025

      13 years in - still the best place to work

      Human resources business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      A culture of people taking care of people. Countless development opportunities. Phenomenal work/life balance. A sense of community.

      Cons

      It is a company, which means it isn't going to get everything right every single time, but I've been here for 13 years because in the few times I've seen them get it wrong, the speed at which things were corrected was remarkable.

      avatar
      1-800 Contacts Response
      11mo
      Thank you so much for sharing your experience and for being with us for 13 years! It’s really special to hear that you still think 1-800 Contacts is the best place to work. You perfectly describe the kind of culture we want to create: a place where people truly take care of each other and feel like they belong. We also really appreciate your honesty about the times things haven’t gone perfectly. It means a lot to know you see how quickly we jump in to fix things, that’s something we’re always working on and strive to do. Thanks again for everything you bring to the team. We’re so lucky to have you with us on this journey!
      5.0
      Jun 10, 2025

      A place that lives their values

      Senior ux/ui designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for numerous companies that have well-defined values. This is the first one that actually lives theirs—Big Hearted, Tenacious, Unconventional, and Better Together. They demonstrate this with their impressive benefits, collaborative work environment, and care for their employees. Every year, the company puts on fun events—family parties, team building activities, volleyball, golf, bowling, pickleball tournaments, etc. They also celebrate the individuals who work for the company by holding events to celebrate Black History Month, Women's History Month, Pride, etc. They're regularly soliciting input to make things better. The building has a full-service kitchen with talented chefs who make amazing food. There are always drinks and snacks available. I love being able to play volleyball on the court outside with my coworkers during the nice weather. Everyone is an owner in the company, sharing in the company's success throughout the year. The Flexible PTO has let me enjoy a great work/life balance. My manager has been helping me grow my skills and work on my career path within the company. People stay long and are promoted internally regularly. The leadership is authentic and transparent, and feels more human than past jobs.

      Cons

      Honestly, there isn't much downside to working here.

      avatar
      1-800 Contacts Response
      11mo
      Thank you so much for taking the time to share your experience and bringing our values to life through your words. It’s incredibly meaningful to hear that Big Hearted, Tenacious, Unconventional, and Better Together aren’t just words on a wall, but something you truly feel in your day-to-day work. That's the goal. We’re glad to know the events, benefits, and collaborative culture have made a positive impact on you, and that you’ve found real support in your manager and team. Great management creates great working environments, and we will continue to invest in our leadership. We are thrilled to hear you feel a great harmony with work-life balance and career progression. We want your work to be fulfilling and your life to stay well-rounded! We also want to thank you for your thoughtful advice regarding how we handle difficult moments like layoffs. We agree, living our values during the hard times is just as important (if not more so). Your feedback is a great reminder of the responsibility we have to support our people with empathy and care. We’re grateful to have you on the team and appreciate all you do to help make this an awesome place to work.
      5.0
      Jun 10, 2025

      Great place to work

      Software manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at 1-800 Contacts has been an incredible experience. It’s hands down the best job I’ve ever had. From day one, I’ve felt welcomed, supported, and genuinely valued. The company culture is something special—collaborative, innovative, and full of incredibly smart people who are always willing to share their knowledge and help you grow. What really sets 1-800 Contacts apart is how much they care about their employees. Leadership consistently shows that they’re invested in our well-being and success, and it’s clear that people come first here. It’s rare to find a company that combines high performance with such a strong sense of community and care. If you’re looking for a place where you can learn, grow, and be part of something meaningful, I can’t recommend 1-800 Contacts enough.

      Cons

      Compensation and some benefits such as 401k match could be a little better.

      avatar
      1-800 Contacts Response
      11mo
      Thank you for sharing such kind words and your decade of contributions to 1-800 Contacts. It’s so wonderful to hear that your experience here has been so positive and meaningful. We’re especially grateful for your recognition of the culture and the people; it’s something we’re truly proud of. And it’s team members like you who make it what it is! We also appreciate your feedback regarding compensation and benefits. These are important areas, and we’re continuously evaluating how we can remain competitive and support our employees in the best ways possible. Your note about transparency is also valued. Open communication is something we’re committed to, and hearing it matters to you helps reinforce that! Thank you again for all that you’ve done and continue to do. We’re lucky to have you as part of the team!
      Viewing 43 - 45 of 634 Reviews
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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.