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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      5.0
      Oct 18, 2016

      Seriously, best place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are so many amazing benefits to receive by working at 1800 Contacts: great health coverage, awesome on site grille, a wellness center with amazing personal trainers, and a culture like non other. Everyone is so positive and willing to go above and beyond for customers and internal employees. There is great upward mobility in the company that I have been able to enjoy! Seriously, it is a great place to work!

      Cons

      There aren't many bad things to be said about 1800 Contacts, which is why I continue to chose to work here!

      5.0
      Oct 17, 2016

      Wonderful company, wonderful people, wonderful perks

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      1800 contacts is all all about creating "wow" experiences. The aim of the company is to create a simple and exceptional experience. They have more than done that for their employees as well. I have been "wowed" many of times by associates, management, and the trust given to employees to create that experience for customers as well. Amazing company.

      Cons

      I live over 25 minutes away without traffic. Location; though great for business, is difficult for commute. Other than that, I can't complain.

      1.0
      Oct 2, 2016

      Outdated tech, trust issues

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mostly good people dedicated to the work Great food and gym

      Cons

      Technology used is outdated and duplicated by multiple teams Pair programming can be a good method for some, especially when used for collaboration between trusted colleges, however, it was used more in the sense "I don't trust you so I'm going to watch what you do" by manager. Everyone spoke of what to hear new ideas but reality from manager was "my ideas are the best, prove why there are not". It seemed more time was spent with recreation and general office banter than actually working

      avatar
      1-800 Contacts Response
      9y
      As a leader in the IT department I appreciate this candid feedback. I'm sorry to hear that you did not have the best experience. If you are no longer with us, I'd love for you to reach out to me directly, so I can take you to lunch. I would really like to get more detailed feedback that I can take to the team, and see how we might improve. If you are still with us, please take advantage of my open door. I think you'd be surprised at what we have accomplished when candid feedback is shared - changes may not always occur overnight, but I truly feel that we have a great group of individuals here, who genuinely want what's best for our associates, customers, and our company. Thanks again for being willing to share your experience with us. I sincerely hope that you are comfortable reaching out. I look forward to talking to you further.
      Viewing 496 - 498 of 634 Reviews
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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.