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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      4.0
      Sep 23, 2016

      Great Place to Work

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, great leadership, job is honest, coworkers are fantastic.

      Cons

      Low pay, vacation and sick time is accrued in an abstract point system rather than hours. Career development can be difficult and political.

      3.0
      Sep 21, 2016

      Pretty Good, As Call Centers Go

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company makes a genuine effort to maintain a positive environment for its employees. They offer benefits and perks like a free gym and very low-priced cafeteria with good, healthy food. Its not too difficult to ask to shadow other departments of you have interest in moving around in the company.

      Cons

      If you're starting in the call center the pay is low. It's fine if you're a college student or have another source of income, but all those fun perks are less exciting knowing I have to try to survive on $12 an hour. I don't think that's unusual for call centers in Utah, but it's still tough. And let's face it, no matter how peppy your employers are, call service sales and customer service can be a bit bleak. A lot of customers are nice, but some are just mean, and it gets old feeling like someone's punching bag. Also, prank calls are somewhat common, and can range from silly/dumb to incredibly vulgar harassment.

      Viewing 499 - 501 of 634 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.