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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      4.0
      Jun 22, 2022

      Making sure product was put onto the correct shelves, as well as picked up and packed away properly.

      Shipping and receiving clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      My 3 easy top favorites of working with the company include: *The co-workers and management were always there when they felt that they could help you improve in certain ways or that they also felt the same way back in such a team building way. *The team events that the company would randomly put together after busy days just for moral support and to show how much that everyone cares so much. *The culture and also the 4 values that everyone working for 1-800 feels like they're contributing to the team and also working as a team.

      Cons

      The pay was okay, but raises in business and the state of new ways of current life really made it a bit harder to justify staying and start looking for a new adventure.

      avatar
      1-800 Contacts Response
      4y
      Thank you for your review! We are glad to hear that you felt supported by your coworkers and management during your time with 1-800. We have to agree – our culture is something that sets us apart, and we work hard to incorporate our values into everything that we do. We appreciate your feedback regarding areas we can improve (it’s how we get better). We will be sure to forward this on to our Distribution Center leadership teams. Thank you!
      4.0
      Jun 19, 2022

      Well met culture

      Compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture. Great benefits for employees.

      Cons

      Pay could have been better, and the amount of people at lower levels attempting to move into higher positions could at times be oversaturated, but not terrible.

      avatar
      1-800 Contacts Response
      4y
      Thank you for your review! We have to agree – our culture and benefits are both pretty great. :) We will be sure to pass along your feedback regarding growth opportunities to our compliance leadership team. Our associates' access to development as well as their career paths are important to us, and we will continue to evaluate our development, training, and mentorship programs.
      3.0
      Jun 12, 2022

      It's a job.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people Benefits program Seemore

      Cons

      Low pay Rude customers Unrealistic goals from management

      avatar
      1-800 Contacts Response
      4y
      Thanks for taking the time to leave a review. We really value all feedback – it's how we get better. We'll definitely pass along your thoughts to our Customer Department leadership team. Or, even better (because you can add more perspective and help us understand your specific pain points), you can reach out to your business partner (or any member of the People Department) to discuss your concerns. We'd love to get specifics on your comment about unrealistic expectations. We're here to help and want to make sure you and all of our people are getting the tools and resources needed to succeed. And we agree. We've got some pretty nice folks working here, and Seemore, of course, is great. :) Thanks again for taking the time to leave a review.
      Viewing 499 - 501 of 634 Reviews
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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.