Pros
1-800 CONTACTS knows service. They do an excellent job taking care of their customers and their associates, and will almost never sacrifice the customer experience for financial gain. There are many other perks to working here that are a side effect of their passion for taking care of their employees, such as the onsite gym with free personal trainers, the restaurant that serves free breakfast daily & offers subsidized meals, and the unlimited beverages and snacks. The company provides different sports outlets, film festivals, and an annual summer event for the whole family. The people are the greatest, and I have made many friends here that will continue to be a part of my life for years to come.
Cons
Comparatively, 1-800 CONTACTS doesn't pay as much. Whether you are looking at entry level, management, or beyond, you can expect to make less than the market average for your position. Because the company is well-established, upward mobility becomes very difficult & it doesn't take long to feel you have reached the end of your career path with nowhere else to go. As a result of these two things, many people who are worth keeping around move on to other companies and 1-800 has a difficult time keeping up.