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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      634 reviews
      3.0
      Feb 24, 2016

      Some Good, Some Bad

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They really take care of their employees: free cereal all day, free soda all day, company restaurant, free gym and personal trainer, normal benefits. Opportunities to move up

      Cons

      Super strict grading system on calls, managers care more about numbers than creating lasting relationships. Opportunities to move up BUT most don't come with a raise or the raise is minimal. Constantly hiring making it difficult to stand out. Constantly heard manager talking poorly of team managers. TONS of micromanaging. I get it for the bad employees, but if they are good, let them do their thing and work well for the company.

      3.0
      Dec 17, 2015

      Good perks, culture is failing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are great perks (on-site restaurant, on-site gym with free personal trainers, film festivals, etc.).

      Cons

      Upward mobility is lacking. It's very hard to move up and opportunities are lacking. Some of the people I worked with were great, but there was a lot of unnecessary drama that plagued the environment and culture. Benefits aren't as great as they used to be and I didn't enjoy going to work anymore upon leaving.

      4.0
      Dec 15, 2015

      Great company with growth and opportunity

      Pmp/scrum master
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comfortable work environment Drink always on tap and available for employees Motivation and parties to foster work environment Meals prepared by chef to you exact desires Management that listens and is responsive to ideas Gym to support health and trainers to ensure you get results

      Cons

      Industry is being harvested and complicating business Turnover is high due to the call center focus Quickly outgrowing their own uniqueness

      Viewing 538 - 540 of 634 Reviews
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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.