1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
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John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
5.0
Jun 17, 2014

Love it! Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work because of the wonderful work-life balance. There are also many perks/benefits, such as the onsite fitness center and cafeteria and the many company sponsored events. They are also very supportive of you furthering your education, career, and personal development. Good competitive compensation and other benefits (medical, dental, 401K). Also, couldn't ask to work with better people!

Cons

I have only worked here for a few months, but I have nothing to complain about. The only thing is it's a longer commute for me, but my hours are flexible so even that's a non-issue.

4.0
Jun 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Gym, Subsidized Cafeteria, Film festivals, Extravagant Summer Picnic, Tuition Re-imbursement, Employee Assistant Programs, 401K reimbursement that is fully vested after 2 years, and much more

Cons

The biggest issue with 1-800 Contacts is that moving up is all about who you know and not who is necessarily best suited for the position. Pay could be better as well.

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1-800 Contacts Response
12y
We appreciate this associate's tenacity and loyalty to the organization. We appreciate that they recognize the many wonderful things we do for all of our associates to show our appreciation for them. As 1-800 CONTACTS implemented and communicated our strategy for 2014, we shared that vision with each business area, specifically Customer and Compliance. Additionally, the Director of Customer and Compliance conducted an all hands meeting and also met with each group separately. We encourage all of our associates in times of uncertainty and ambiguity to seek out and conduct an effective dialogue with their peers, leadership structure and their human resources representative. In fact, one of the company’s core pillars regarding communication encourages our associates to collaborate effectively in problem analysis and decision making. We also expect our associates to promote and contribute to team effectiveness to accomplish their functional and departmental goals. We have full faith and confidence in our associates’ ability carry through what’s expected of them in regards to communication and expect that this would also apply for this associate.
4.0
May 1, 2014

Great Company, A little more focus would help

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice benefits, perks, work environment

Cons

Upward mobility somewhat limited within IT

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1-800 Contacts Response
12y
As with most companies, 1-800 CONTACTS would love to promote all of our associates if we could. We have a culture of meritocracy and are pleased that 5 of our top contributors in the IT organization have been promoted within the last month. When the business needs align with the high performance of our talented contributors, we're always pleased to see these promotions happen.
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Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.