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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      4.0
      Oct 13, 2015

      CSR

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1800Contacts has the best Customer Service Values.I haven't seen any other company who values it as much as they do.

      Cons

      Office politics just like any other companyl

      4.0
      Aug 6, 2014

      Great company to work for

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company cares for it's employees. They provide yearly opportunities to attend training classes or conferences, have subsidized meals. Management is also very understanding of challenges outside of work.

      Cons

      There are limited opportunities for advancement outside of a management position. The main body of employees is split between three adjacent buildings which limits interaction between business groups.

      avatar
      1-800 Contacts Response
      11y
      One of the unintended consequences of having such a positive and rewarding culture that results in very low turnover in our IT Department is that it can result in limited opportunities for advancement into leadership. Although this may happen, we do promote internally all the time and we're proud to say our best performers rise to the top frequently. We encourage all of our associates to meet with a member of their leadership team and / or a Human Resource representative to discuss a career pathway within the organization.
      5.0
      Jul 3, 2014

      My training experience with 1800 Contacts.

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been training here for about a week and i love it so far. They have a great training program and an excellent outlook as a company. I was hesitant at first about working in a call center but the company is great with their customer service.

      Cons

      I've only been here for a week but i honestly haven't seen a single thing i don't like about the company.

      Viewing 613 - 615 of 634 Reviews
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      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.