1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
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John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
4.0
Apr 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Company cares about its employees. Subsidized meals. Most co-workers are nice and intelligent. They encourage training and other factors to help further your career.

Cons

There is a lack of communication between departments. It gets pretty hard to do your job when other departments do not understand what it is you do, and even after explaining to multiple people multiple times, push back keep happening. There are also a high level of ego's.

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1-800 Contacts Response
12y
We thank the Associate for the feedback provided on cross department communication. Communication between departments and between all levels of Associates at 1-800 CONTACTS is vital to our mission of making the buying experience as easy as possible for our customers. We are currently holding focus groups as well as sponsoring cross department projects to help departments not only understand what other departments do, but also help them achieve their departmental missions. We strive to understand the details of each Associate's situation and department and actively encourage them to reach out to their designated HR Business Partner to discuss the specifics of the challenges they may encounter. That way we can work together to implement the correct solutions. 1-800 CONTACTS appreciates all feedback and opinions.
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Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.