1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
avatar

John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
2.0
May 4, 2018

Company down hil

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Takes care of customers and make sure orders are out

Cons

Use to be about "customer backwards" but ever since new management, it's all about saving money and not giving a crap about the associates. Started working here and the company was so fun and amazing to work for, but now I'm following every one else and getting out. If you don't want to be appreciated at this job, apply.

3.0
May 29, 2016

Honeymoon is over

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Love the Grill and other benefits the company offers. It can have a very family good culture and that they put their employees first some of the time.

Cons

Pay isn't the best and for the extra work you do put in you barely get compensation. Communication from upper management is not consistent. They preach their employees come first and do that by trying to keep you happy with some free food every once in a while and some pretty cool company activities, but other than that they don't do much as far as a pay raise

1.0
Aug 23, 2018

Weirdest culture ever...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The outsiders help you navigate through this company once they see you aren't part of the cliques and they are some of the most accepting and wonderful people once you find them.

Cons

It is one of the strangest almost childish companies I have ever worked for. There are cliques of people like high school. Speaking of, employees decorate the cars of their peers for their birthdays like kids decorate lockers in junior high school. The culture is very Utah and company wide emails about hiring someone's relative because they are in the same ward as someone else are acceptable to be sent to the entire company (mind blown). If you are not from Utah, you will be thoroughly confused as to what is going on in this strange secret society and will most likely not be accepted, wanted or liked, which makes it very hard to do a job. True story - I once had a Director level person enter my office, sit down and tell me that they were married for eternity and then proceed to talk negatively about a certain gendered group of people. I left soon after that.

Viewing 7 - 9 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.