1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
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John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
3.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Simple job. I loved my co workers

Cons

Micromanaged. Terrible attendance system. Bad pay

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1-800 Contacts Response
2y
Thank you for leaving a review and for your time with our company. That’s great hearing that you enjoyed both your role and the people you got to work with – we do have some pretty amazing people on our team. We’re always looking for ways we can improve, so we’ll be sure to pass along your feedback to our workforce and compensation teams. Know that we wish you well with your next career opportunity.
3.0
Sep 27, 2023

Mediocre job

Recommend
CEO approval
Business Outlook

Pros

Work from home Schedule is set but flexible

Cons

Sometimes I feel like they listen but they don't hear you. Bonus structure is a little unrealistic pay is low.

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1-800 Contacts Response
2y
Thank you for your review and feedback. We are glad to hear that you enjoy the remote environment and the schedule flexibility. We love these perks as well! That said, we are sad to hear that your experience hasn’t been entirely positive. We take employee experience seriously and will use your feedback to continue to improve. We would love to connect to delve further into this feedback. We’d also love to partner with you to help set you on a path to success – in your current role and beyond. If you’re interested in growing your career and making an impact, we’d love to support you with those goals. If you haven’t already, we encourage you to reach out to your HR business partner. We’d love to work together to improve your experience and job satisfaction. Thank you for sharing a review. We hope to connect soon.
5.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

- Work Life Balance - Health Benefits Package - Company Activities - Cafeteria

Cons

- Salaries for my field are not as competitive with other listings I've seen - My team could benefit from learning best practices in our field

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1-800 Contacts Response
2y
Thank you for taking the time to share a review. Your 5-star rating just made our day! We love hearing that you’re enjoying perks like our 20/20 Grille and are experiencing a healthy work/life balance. We’ll be sure to pass along your suggestions to our compensation team. We’d also love to help support your request to implement best practices with your team. If you haven’t already, we invite you to reach out to your HR business partner to discuss trainings and resources that are available in order to help you and your team get to the next level. Thank you again for sharing feedback and for being part of our team! We look forward to connecting with you soon.
Viewing 133 - 135 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.