Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      5.0
      Mar 19, 2026

      No company is perfect, but 1-800 is pretty close

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I could talk for hours and hours about why I love this company (and if you run into me in person, you'll likely find me doing just that) but the top 5 reasons I love 1-800 Contacts are: 1. They care about people. The people that work there, and their customers. They go above and beyond for their own and show up when it matters most. Just one example; my dad passed away unexpectedly this last year, and I had more than 20 1-800 Contacts co-workers show up to my dad's -- who they've never met -- funeral. 2. They truly value work life balance. I have worked here for almost a decade, in multiple different roles, with different time off strategies and have never been unable to take the time off that I've needed. 3. When other companies in the valley were having layoffs, 1-800 Contacts was giving dividend payouts. This included anyone, full-time and part-time, who has been with the company more than 3 months. And we still have stock in the company today. 4. The leadership is top notch. Our CEO is open and honest and doesn't sugar coat things. He can explain complex issues simply AND he's one of the nicest people on the planet that cares about making a difference. 5. There is a place for everyone. Want to climb the corporate ladder? 1-800 is the place. They care about your development and will help you get where you want to go. Want to work and go to school? 1-800 is the place. They'll even help cover tuition. Want to have a part-time split shift so you can be a parent and have a extra income? 1-800 is the place. They'll help you find a schedule that fits your home life. No company is perfect, but 1-800 Contacts is pretty close.

      Cons

      They care so much about feedback and sometimes forget they can't please everyone.

      avatar
      1-800 Contacts Response
      2mo
      This comment was truly a joy to read. Thank you for taking the time to share such detailed thoughts on your experience with us. At SeekWell, our goal has always been to foster a culture where people feel genuinely valued, supported, and empowered to do their best work. Hearing that your experience reflects those values means so much to us. We want to thank you for an incredible ten years, what a big milestone! There's no doubt that your commitment and contributions have played a role in our success. We look forward to many more years working together.
      3.0
      Mar 13, 2026

      A good place to work

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you need job security and good work/life balance 1-800 Contacts is a good choice. The people are the best. It's easy to make friends. And I've been able to move into a few different positions in a short amount of time. But I think I'm an exception to the norm.

      Cons

      Annual pay increases are abysmal and standards are difficult to attain. And there's limited opportunity for promotion. Oddly, I've seen many people leave for other opportunities because there was no upward progression. Only to be rehired within a year at a much higher salary. In 2025, I saw an IT associate apply for a role, not get an interview, leave for another company, and then within 90 days they were rehired to the role they had originally applied for. And I'm sure they got a salary much higher than what they would have received if the company had just promoted them from within.

      5.0
      Feb 19, 2026

      Great Company!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Where do you start. This company values their employees, from a competitive total compensation package, to benefits and perks (20/20 Grill). It is just evidence of the culture of people taking care of people. What companies give their employees the flexibility to take time off as needed in all areas of the business. Whether you are in an operations role or working within a corporate capacity, you have multiple options for time off. Hybrid roles are also a huge plus, being able to work remotely when business needs allow is huge.

      Cons

      Sometimes the company is so feedback forward focused that it feels like feedback is created just so someone can get feedback.

      avatar
      1-800 Contacts Response
      3mo
      Thank you for taking the time to share your experience and for your many years with 1-800 Contacts. We’re grateful to hear how much you value our culture of care, from flexible time off options to hybrid work opportunities and benefits that support you both personally and professionally. It means a lot to know these things have made a meaningful difference in your day-to-day life. We also appreciate your honest feedback about our feedback forward culture. Your perspective is helpful as we continue striving for a balance that keeps feedback thoughtful, purposeful, and truly supportive of growth.
      Viewing 13 - 15 of 634 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.