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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      634 reviews
      2.0
      Apr 3, 2026

      Wouldn't Recommend

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home and provided equipment

      Cons

      Hours angry Customers Lack of training

      avatar
      1-800 Contacts Response
      3w
      Thank you for leaving your comments. We appreciate the feedback on training, as we are always trying to improve our hiring process. We wish you the best moving forward!
      5.0
      Apr 3, 2026

      Supportive leadership and monthly performance bonuses

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership really cares about you, the environment you work in and your success on and off the clock. It’s an employee owned company so it really drives you to do your best because when you do, you will get rewarded exponentially! The bonuses come every month based on performance. I cant say enough great things about this company. Just bummed I didn't find it sooner.

      Cons

      Honestly, my biggest complaint is how hard they make it to complain.

      avatar
      1-800 Contacts Response
      2mo
      Thank you so much for sharing your experience. It’s great to hear that you feel supported by leadership. That’s exactly what we strive for. We’re also glad the employee ownership and monthly bonuses are making a positive impact. It’s important to us that hard work is recognized and rewarded! We know you're bummed you didn't find SeekWell sooner, but we're glad you're here now. Thank you for being a part of the team. We look forward to working together for many years to come.
      5.0
      Mar 27, 2026

      Great workplace culture with competitive pay

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company treats you great. Fun activities, great cafeteria food at next to no cost, friendly and social environment. No politics, just people who want to get their work done. Was a great place to build my career. The CEO John Graham is also an incredibly personable figure. Very down to Earth.

      Cons

      Compensation isn't groundbreaking, but it is competitive.

      avatar
      1-800 Contacts Response
      2mo
      Thank you so much for the great review. It’s wonderful to hear that you enjoyed the environment, the team culture, and even the food. If there is one thing we're committed to, it's great food for our associates! We appreciate you taking the time to share your experience at SeekWell, and thank you for all your contributions.
      Viewing 10 - 12 of 634 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.