1-800 Contacts reviews

Healthcare benefits could be better.

*THIS REVIEW IS NOT ABOUT THE INTIEW PROCESS, IT IS ABOUT THE WORK ENVIRONMENT* There is a reply to someone else’s review that say we were not mislead during the interview and that it’s not heavily sales based. THEY ARE LYING TO YOU. The chat position is HEAVILY sales based and you are in constant fear of losing your job. There are daily metric checks. The one on ones with manager ONLY CONSIST OF HOW TO MAKE OFFERS. Or missed opportunities on where you could have made an offer. So trust me when I say, they are lying when it comes to not being heavily sales based. And it was not disclosed in the job description or in the interview or on training. In the interview you are told that it’s customer service, and in training you are told that it’s sales involved but don’t worry about them because they aren’t important. And then as soon as you are out of training it’s ALL SALES BASED. AND ITS NOT ABOUT THE CUSTOMERS BEST INTEREST ITS ALL ABOUT THEM MALING MONEY. And don’t get started on pay. It’s only $15 an hour and they try to lie to you about bonuses to make sure for it but the sales metrics to meet that bonuses are so fragile that one chat could disqualify. I am literally forced to everyday to shove orders down customers throat in the name of giving them the “best deal”