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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.9

      71% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      84% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      5.0
      Apr 18, 2023

      Leadership team is a quality act

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a an ongoing focus on quality and improvement of the customer experience. This extends to improving the lives of the associates, and to supporting and improving the community as well. The leaders and employees in this organization are walking the talk.

      Cons

      There are limited opportunities for career advancement in my position. However, they try to compensate for this within the organization by offering opportunities for professional growth, training and learning.

      avatar
      1-800 Contacts Response
      3y
      Thanks for the great review! We love promoting and supporting the growth and development of our associates. We’d love to hear more about the learning and development programs that have been the most helpful to you, and any additional ideas you’d be interested in exploring. If you’d be willing to share more, please schedule time with your HR business partner. We're always on the hunt for novel ways to continue growing our associates!
      4.0
      Apr 17, 2023

      review

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home, great money, get to talk to all kinds of people.

      Cons

      point system, not very many awesome benefits for employees not living in Utah

      avatar
      1-800 Contacts Response
      3y
      Creating a uniform experience with multiple offices across different states and a hybrid workforce can be complicated, but our People Department is enthusiastically working to tackle these issues. We’d love to hear your feedback on what kinds of benefits/perks would be appealing. We invite you to connect with Landon Langston, your HR business partner, to help us learn how we can enhance your experience.
      4.0
      Apr 15, 2023

      so refreshing amazing caring interviewers, trainers, HR

      Customer service representative remote
      Recommend
      CEO approval
      Business Outlook

      Pros

      Organized Exciting Motivating Remote 24/7

      Cons

      Passing a backgro0und check is not in their job listings and only get brought up after you pick up and set up you equipment and already started training-I cant pass one and would have saved us all time and myself the sadness. I did list crimes on paperwork they sent us after starting job authorizing background but they waited til report came in a week into training before big test to discuss it and had to pull the job offer. Honestly think it would have been an ideal fit and they stated the same but policies are policies.

      Viewing 181 - 183 of 634 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.