1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
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John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
5.0
Apr 14, 2023

Great Work Environment

Recommend
CEO approval
Business Outlook

Pros

I really appreciate how dedicated everyone is to working together to a common goal. The culture is great, everyone gets along. I work strictly remotely and that has not been a problem. I love it and I appreciate that the company allows me to do that. Work life balance is great. Everyone is very respectful of my time. When I am not at work I don't have expectations to be focused on work stuff. We are also reminded to take time off. We have unlimited PTO but I feel like the company does actually want us to take all the time off that we need.

Cons

I am pretty happy with how things are right now.

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1-800 Contacts Response
3y
Love hearing this! Thanks for being part of our team and for the great review.
5.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

A team that cares about the company, customers and people. They are focused on growth while maintaining a culture of caring about one another with a stone like resolve to exceptional customer service. It is a fun, fast paced, exiting place to work and company to be a part of.

Cons

Internal promotions have decreased over the years with more and more externals being brought into the company slowing the rate of upward mobility. But the externals have been rock stars in our speeding our momentum as a company.

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1-800 Contacts Response
3y
We appreciate your review as well as your years of dedicated service. The balance of growth and internal opportunities is one that our leadership team pays close attention to as we’re passionate about not just getting the right talent in the door but also developing our people once they’re here. If you (or any associate) should ever feel like that balance isn’t being met, please let your HR business partner know. Thanks for being part of our team!
4.0
Apr 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is decent Awesome employee benefits Flexible schedule

Cons

There’s not many opportunities to advance on the company

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1-800 Contacts Response
3y
Thanks for the solid review! If you’re interested in advancement opportunities, we’d love to connect. We’re passionate about developing our people and want to make sure you have access to the resources, trainings, and mentorships available to you. A great place to start is by having a conversation with your manager or your HR business partner, Luis Lopez. They can be an advocate for you as you seek advancement opportunities and take those next steps.
Viewing 184 - 186 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.