1-800 Contacts reviews

3.9

71% would recommend to a friend

(634 total reviews)
avatar

John Graham

84% approve of CEO

73% positive business outlook

1-800 Contacts has an employee rating of 3.9 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

634 reviews
1.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

You were able to work remote

Cons

There is no work life balance and it was very frustration

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1-800 Contacts Response
3y
Thank you for your time with our company and for sharing feedback. We recognize that certain months of the year can be busier for our Customer Department than others, but we still want to make sure our people are experiencing good work/life balance. To any associates struggling with similar concerns, we encourage you to reach out to your manager or workforce liaison. One solution might look like slightly increasing your scheduled work hours to add an additional 15-minute break to your day. Another solution might look like decreasing your scheduled hours with the option to pick up additional shifts. Stepping away from your desk during a break can be a simple but helpful way to disconnect and recharge. We even award wellness points for simple actions like going for a walk outside, listening to meditative music, or journaling. Mental health is important to us, and we offer a variety of tools and resources, including free access to virtual licensed therapists. We understand. Life can be stressful. In addition to offering the option to work from home, we provide a number of great perks and benefits. For those working in Utah near our Draper campus, we also have several exciting events coming up this spring and summer (Star Wars Day, our volleyball tournament, The American Indian Services Gala, our summer event, etc.) as well as some virtual development programs. It’s an exciting time to be part of our company, but if you’re struggling, please reach out. We’re here to offer support and solutions.
5.0
Mar 23, 2023

Unconventional, Tenacious, Better Together and Big-Hearted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Those are the values of 1-800 Contacts, and they are lived day in and day out. This is place in unlike any other place i've worked. They truly know how to take care of people and are hyper focused and dead serious about changing the way the world buys vision. They have always been and will always be committed to making vision simple and affordable. It's a great company and i'm proud to be a part of it. Did I mention everyone gets equity here? That's pretty amazing.

Cons

Nothing the company isn't aware of and actively trying to fix

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1-800 Contacts Response
3y
Wow, thank you! We think you’re pretty amazing. 😊 Thanks for being part of our team for so many years. Here’s to many more years together!
3.0
Mar 23, 2023

Current employee

Recommend
CEO approval
Business Outlook

Pros

Company culture and management, great values

Cons

Pay doesn’t match work load

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1-800 Contacts Response
3y
Thank you for being part of our team and adding to our awesome company culture! We’re always looking for ways to improve our associate experience and will definitely pass along your feedback to our compensation and benefits team. If you haven’t already, we encourage you to chat with your manager or HR business partner about your goals to make sure you’re fully taking advantage of our bonus program and biannual performance increases. Thanks for sharing a review!
Viewing 187 - 189 of 634 Reviews

Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.