1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
avatar

John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

635 reviews
3.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company culture, excellent benefits

Cons

Sales goals are very aggressive. If you're a salesman then this job is great. But if you can't sell someone their own shoe probably not going to be a good fit.

avatar
1-800 Contacts Response
2y
Thank you for taking the time to share a review and shout out our company culture and benefits. We appreciate your feedback and will be sure to pass along your comments to our talent acquisition and leadership teams. Having full transparency around our positions and expectations is absolutely important. We encourage you to reach out to your manager or HR business partner to further discuss your concerns, and identify resources and options available to you. Thank you for sharing your experience and for being part of our team.
1.0
Aug 21, 2023

I'm really sure what to say

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I hate it soo much fake people

Cons

Pay and they track your location

avatar
1-800 Contacts Response
2y
We’re saddened to hear this was your experience, especially when you were with our company for so many years. One of the many things we pride ourselves on is our incredible company culture, which is heavily driven by our Big-hearted people. We also care about the experience of our remote and hybrid associates. Knowing where and how our people work helps us to better engage with these members of our team – from surprise and delights to recognition opportunities. (And, of course, there are the less glamorous compliance reasons, too). We’re always happy to sit down to discuss concerns or questions more in depth. We encourage anyone who has concerns about any policies or procedures to meet with their manager or other senior leader for additional insight and discussion. Please know we appreciate your feedback and years of service with our organization. We wish you only the best with your next opportunity.
3.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great for stay at home moms

Cons

Pay rate is very very low

avatar
1-800 Contacts Response
2y
Thank you for taking the time to share a review. We appreciate your feedback and would be happy to pass along your comments to our compensation team. Love hearing that you’re finding flexibility within your role as your work/life balance is important to us. Thanks for being part of our team.
Viewing 202 - 204 of 635 Reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.