1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
avatar

John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

635 reviews
3.0
Oct 6, 2021
Recommend
CEO approval
Business Outlook

Pros

WFH. Flexible hours. Friendly coworkers. Offers overtime.

Cons

Not really much of a work culture since covid. The base pay for a compliance agent at 1800contacts doesn't even meet Utah's living wage. Used to love working here until they merged the sales with the compliance department under one customer support department but and then decided to only give the customer service/ sales side a base pay increase and didn't give compliance an increase because "it requires more skills to work in customer service so we feel like they deserve it" . So if you are okay with below $13 base pay and apparently lack the skills to provide service to a customer, compliance is great department to work in.

4.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Good job if you want to just go to work, get your work done, and go home. Most shifts I wouldn't talk to a single person even though I was working in the office with hundreds of people. I could do my work and listen to podcasts which was nice.

Cons

No recognition - compliance people were invisible

1.0
Sep 13, 2021
Recommend
CEO approval
Business Outlook

Pros

There aren't any pros really

Cons

they overwork you because they only care about making a profit off your physical labor

Viewing 214 - 216 of 635 Reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.