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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.8

      69% would recommend to a friend

      (634 total reviews)
      avatar

      John Graham

      82% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      634 reviews
      5.0
      Sep 14, 2022

      1-800 CONTACTS is Great!

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked for 1-800 CONTACTS for 15+ years. They have flexible schedules and great benefits that make it great for working and having a family life too!

      Cons

      It would be nice if starting pay was higher.

      avatar
      1-800 Contacts Response
      3y
      We’re so glad to hear you’ve had a positive experience at 1-800 Contacts. We work hard to make sure our associates are set with great benefits and flexibility. We wouldn’t be where we are if it weren’t for our amazing people! Thanks for being part of the 1-800 family!
      3.0
      Sep 13, 2022

      Good people, horribly compensated

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are mostly great - health, dental, vision insurance; tuition reimbursement; free comprehensive eye exam per year; ways to stay connected with other employees and get involved with the environment and culture.

      Cons

      Pay is awful and advancement isn't realistic when you could simply find a better paying job (flipping burgers at McDonald's). Your PTO accrual in your first year is non-existent so you kind of have to work with little to no break in order to get paid time off. You are also HEAVILY monitored, especially if you work remotely; supervisors can watch your screen any time and you wouldn't know it and your breaks are monitored by the minute, so some managers tend to micro-manage and it makes for a really awful working experience.

      avatar
      1-800 Contacts Response
      3y
      Thank you for taking the time to leave us a review. We appreciate you taking the time to share some of the pain points you have experienced. We’re always looking for ways to improve our associate experience and will definitely pass along your feedback to our compensation and benefits team. As we do have an open-door policy, we encourage you to reach out to your business partner or any member of the People Department to share these points and discuss ideas on how we can improve together.
      5.0
      Sep 6, 2022

      Great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment, fun people and work

      Cons

      Deadlines, corporate politics, shady hiring process at times

      avatar
      1-800 Contacts Response
      3y
      Thank you for taking the time to leave a review! We’re happy to hear you enjoyed your time working with us as we strive to provide a positive workplace for everyone. Thank you for sharing your concerns which we'll be sure to pass along to our leadership and talent acquisition teams. At 1-800 Contacts, there are many development programs in place to help our associates learn and gain experience. If there are specific areas of work an associate is interested in, we invite them to work with their manager and business partner to identify growth opportunities to aid in their development. If you’d like to provide additional feedback, we invite you to email us at people@1800contacts.com. We're always looking for ways we can improve and grow as an organization. Thanks again for taking the time to post a review!
      Viewing 229 - 231 of 634 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 644 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.