1-800 Contacts reviews

While we realize that there’s likely not anything we can say to alleviate the anger you feel, please know that our goal with every training class is to help our new hires learn the skills necessary to succeed in their roles and take great care of our customers. Everything we do is from the customer backwards. We offer a year supply package to help our customers get the best deal possible and save on shipping. We offer solution to save our customers a trip to the grocery store. Even our subscriptions are designed to save our customers money and the hassle of having to remember to reorder their contacts. Our 4-week training, which includes job shadowing, information modules, role playing, and more, is designed to help our new hires make a successful transition from training to a permanent team. It is not conducive for the business to hire someone, just to let them go a short while later. Because of this, we are invested in every associate’s success, and are committed to helping them learn the role, course correct, and if needed, change behavior, before transitioning them from the organization. We appreciate your feedback and will continue to review our training processes and resources to ensure the most productive environment for our new hires. Please know that we wish you well in your future endeavors.

We’re so happy to hear your experience with 1-800 Contacts has been a positive one! We’ll keep striving to offer the best resources and perks to our amazing people. 😊 Thank you for sharing your thoughts on current communication and warehouse layout opportunities. We’re always looking for ways to improve and would be happy to pass along your feedback to our DC leadership team. If you’re open to further discussing both topics, we invite you to reach out to your manager or business partner, or any member of the People Department, so we can explore ways to improve and be Better together. Thank you again for your review!