1-800 Contacts reviews

3.8

69% would recommend to a friend

(635 total reviews)
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John Graham

82% approve of CEO

71% positive business outlook

1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

635 reviews
5.0
Jul 13, 2022

Great people and they live the company's values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- They live their values - Great culture and people - Growth opportunities

Cons

- Great personal growth, but limited promotional opportunities in some areas due to the organizational structure

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1-800 Contacts Response
3y
Thank you for sharing such a wonderful review! We appreciate our associates, like you, who make 1-800 Contacts a great place to work. :)
4.0
Jul 11, 2022

Good company, not many part time opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

company subsidized cafe, good food

Cons

not much recognition for verification department

avatar
1-800 Contacts Response
3y
Thank you for your review! We're glad to hear that you enjoyed the subsidized food in our 20/20 Grille. We're pretty fond of it as well, especially the New York steak. :) Good news, we're already in the process of elevating our recognition programs across all departments. We appreciate you taking the time to share feedback, and we'll be sure to pass it along to our Customer Department leadership.
2.0
Jul 5, 2022

It’s rough tbh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best reason to work here is you get some free stuff here and there. You get breakfast foods and other drinks and sodas free. So that part is nice. Depends on the department but you can have good and meaningful friend and coworker relationships.

Cons

The upper management seems to lack a lot of communication now. It didn’t seem like they didn’t have any a little bit back but then again I probably wasn’t paying attention. It seems secluded and sometimes isolated. If you work in the warehouse you don’t feel as valued as someone in the Draper office. They like to think that we have good stuff and granted we have things that most companies might not like the grill but, we have to have it transferred here to salt lake making the food sit in a warmer or the fridge for periods of time making it not good. There is a huge lack of motivation from a lot of people here. Even seeming from a management standpoint. Not a lot of people here feel good about coming to work. It’s hard labor at times and okay pay off. There doesn’t feel like a lot of team or company activities and I get that due to covid but even before that I didn’t really see much. To me it just sucks sometimes working in a place well firstly far away and long commute (a lot of people have to go very far to get here). And secondly it’s a place that’s a hard working job to go home and forget about. I’d like to think I’m making enough money with bonuses but in reality we aren’t. Partly due to inflation, but all in all companies change the wages around more and it gets competitive. I have hope for this place cause I like what I do it’s just recognition kinda sucks. It seems like some random people get recognized but a lot of people are underdogs. I’ve certainly felt that way about myself. The biggest problem to me is honestly a lack of headphones. I have anxiety and depression and listening to things like music or even calming or comedy podcasts actually help me focus. But not having them is a huge issue. We have loud machines all day with the most repetitive song playlists you can barely hear. It’s difficult to come in and listen to the same things every day. If one thing I would like to see change is at least having 1 headphone in.

Viewing 244 - 246 of 635 Reviews

Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.