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      1-800 Contacts

      Part of SeekWell

      Engaged Employer

      1-800 Contacts reviews

      3.8

      69% would recommend to a friend

      (635 total reviews)
      avatar

      John Graham

      82% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      1-800 Contacts has an employee rating of 3.8 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800 Contacts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      635 reviews
      3.0
      Jun 12, 2022

      It's a job.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people Benefits program Seemore

      Cons

      Low pay Rude customers Unrealistic goals from management

      avatar
      1-800 Contacts Response
      4y
      Thanks for taking the time to leave a review. We really value all feedback – it's how we get better. We'll definitely pass along your thoughts to our Customer Department leadership team. Or, even better (because you can add more perspective and help us understand your specific pain points), you can reach out to your business partner (or any member of the People Department) to discuss your concerns. We'd love to get specifics on your comment about unrealistic expectations. We're here to help and want to make sure you and all of our people are getting the tools and resources needed to succeed. And we agree. We've got some pretty nice folks working here, and Seemore, of course, is great. :) Thanks again for taking the time to leave a review.
      4.0
      Jun 7, 2022

      Good job if you’re looking to make some money

      Warehouse associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      1-800 gets food trucks for the team atleast once every two months, the people that work here are extremely nice as well. The pay is literally what you make it, if you work hard you’re pay will reflect in it.

      Cons

      The hours can be a little strenuous especially when others call out.

      avatar
      1-800 Contacts Response
      4y
      Thank you for your review! We recognize that when we take care of our associates, they in turn take care of our customers. We appreciate how hard our associates work, and offer bonus programs and development opportunities to engage all associates. We will forward your feedback regarding workload/staffing to our Charlotte leadership, and invite you to chat with your manager or business partner if you have any ideas or suggestions. We also have to agree – the food benefits offered at our Charlotte campus are pretty great. :)
      4.0
      May 17, 2022

      Great company and culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They care about people and it shows. They have some great benefits.

      Cons

      Extremely busy. Work/home balance may suffer at times.

      avatar
      1-800 Contacts Response
      4y
      Thank you for your positive review! We agree - we think we have a pretty great culture here. :) The work/life balance of our associates is important to us, so we will be sure to pass along your feedback to our People Department.
      Viewing 253 - 255 of 635 Reviews
      Related searches: 1-800 Contacts jobs | 1-800 Contacts salaries | 1-800 Contacts benefits | 1-800 Contacts interviews
      Reviews1-800 Contacts reviews

      Glassdoor has 645 1-800 Contacts reviews submitted anonymously by 1-800 Contacts employees. Read employee reviews and ratings on Glassdoor to decide if 1-800 Contacts is right for you.