Question 1

Is 1-800 Contacts a good company to work for?

Accepted Answer

1-800 Contacts has an overall rating of 3.8 out of 5, based on over 645 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 69% of employees would recommend working at 1-800 Contacts to a friend and 71% have a positive outlook for the business. The best reviews about 1-800 Contacts have been left by employees working as Software Engineer, Customer Service Representative and Call Center Representative.

Question 2

Does 1-800 Contacts pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, 1-800 Contacts employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at 1-800 Contacts. This rating has improved by 12% over the last 12 months.

Question 3

How satisfied are employees working at 1-800 Contacts?

Accepted Answer

69% of 1-800 Contacts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated 1-800 Contacts 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

Question 4

What are the top reviewed jobs at 1-800 Contacts?

Accepted Answer

Customer Service Representative (66), Compliance Specialist (14), Software Engineer (12), Call Center Representative (11), Compliance Associate (9), Customer Service (9), Chat Agent (8), Live Chat Agent (8), Manager (8), Supervisor (8), Compliance (7), Customer Service Representative (CSR) (7), Sales Associate (7), Verification Specialist (7), Associate (6)

Question 5

What are the pros of working at 1-800 Contacts according to real employee reviews?

Accepted Answer

"Benefits are great and overall the company is solid." ((in 74 reviews)); "Great people to work with and amazing benefits" ((in 60 reviews)); "BUT at 1800 Contacts they stick to their word about the great culture!" ((in 52 reviews)); "I work from home and what could be better than that?" ((in 37 reviews)); "Great work life balance here" ((in 20 reviews))

Question 6

What are the cons of working at 1-800 Contacts according to real employee reviews?

Accepted Answer

"Taking time off can be difficult and confusing based on their points system and staffing needs." ((in 20 reviews)); "Management is poor and lacks skill." ((in 19 reviews)); "They do whatever they can to make bonus harder and harder but keep at reach so its not quite impossible, but right outside of impossible." ((in 12 reviews)); "The bonus structure is designed to make you work harder for less but still feel like you are being paid fairly." ((in 8 reviews)); "It’s a popularity contest—if you’re not best friends with upper management, you don’t stand a chance." ((in 6 reviews))

Question 7

What are employees saying about 1-800 Contacts layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1-800 Contacts layoffs and their outlook for job security at 1-800 Contacts in 2026.

Question 8

What are the top reviewed 1-800 Contacts locations?

Accepted Answer

Draper, Salt Lake City, Charlotte, Sandy, Lehi, Coppell, Bluffdale, Utah, Layton, Provo, Springville, Riverton, West Jordan, Vernal, Washington, Burlington, Abilene, College Station, El Paso, Houston, Sugar Land, Texas City, Los Altos, Elko, Orlando, Saint Petersburg, West Valley City, Atlantic Beach, Draper Commercial Parkway, Dallas-Fort Worth

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Excellent company culture (except one thing)

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a Great company with amazing benefits BUT.....

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