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1A Auto Parts

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1A Auto Parts reviews

4.0

79% would recommend to a friend

(124 total reviews)
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Richard Green

81% approve of CEO

72% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.9

Career opportunities

1A Auto Parts has an employee rating of 4.0 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1A Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

124 reviews
1.0
Dec 7, 2015

Don't do it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This place would defiantly hire just about anyone. I worked there for almost one year.

Cons

Recently, the main boss of the place was fired. The guy with the job that required a degree. There was this one day where he had a bunch of people voluntarily come in on a Saturday morning to fix their inventory problem. However, nobody knew how to use their scanners & they ended up deleting like half the inventory out of the system. So, from there, they got so behind on their orders that they never could quite recover. Then, a couple weeks later, people from the corporate headquarters in from Massachusetts and fired the main boss. They came in & tried fixing everything by yelling & firing people. I really hate that this happened. He was going to make the place a 24/7 location. & he had many great ideas. Sadly, he spent too much time behind his desk, didn't really know his crew & the ship sank. This all happened around August 2015. The night shift manager quit too. This place is full of angry miserable leads/management. You get cussed at & yelled at every single day.

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1A Auto Parts Response
10y
Thank you for taking the time to write this review, and I would like to apologize for the delayed response. After working for us for one year, we are sorry to hear that this unfortunate situation may have altered your perception of what we strive for at 1A Auto. We take pride in the satisfaction of all our employees, so I am disappointed to hear about your experience. Professionalism and internal communication are essential at all levels. In any case, we believe there is always room for growth and improvement, and we will continue to push forward on those as well. Thank you again for your feedback. – Gayle Lang, HR Director, 1A Auto GLang@1aauto.com
4.0
May 1, 2017

Still Some Great People There

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There used to be too many to list

Cons

Change of customer service direction

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1A Auto Parts Response
8y
Thank you for your review. I agree, we do have many talented employees, too many to count!. We are growing fast and at times that can be challenging, that's why we are continuously improving our processes and soliciting feedback from our customer service reps and customers.
1.0
Jun 3, 2014

great coworkers. MEAN or INEPT managers. not a great job unless you have thick skin.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very few. friendly coworkers and they buy us lunch sometimes. plenty of parking? low level managers are either awesome or garbage.

Cons

grumpy and annoyed top managerment wont listen to people that do the real work like warehouse and customer service grunts. outdated computers. no input on planning. departments dont communicate which lets little problems snowball in to full catastrophes.

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1A Auto Parts Response
10y
Thank you for your review of 1A Auto! We are pleased to have a workforce of genuinely friendly people. We work hard at listening to our employee’s feedback, and the CEO has always had an open door policy. We’ve had a strong, consistent management team in place for the past two years, and we strive to improve continually as a company. – Gayle Lang, HR Director, 1A Auto GLang@1aauto.com
Viewing 13 - 15 of 124 Reviews
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Reviews1A Auto Parts reviews

Glassdoor has 132 1A Auto Parts reviews submitted anonymously by 1A Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if 1A Auto Parts is right for you.