Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 21 reviews)); "Good benefits" ((in 7 reviews)); "Friendly atmosphere, VP is very caring." ((in 4 reviews)); "Great Coworkers to work with." ((in 4 reviews)); "Work/Life balance is good." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 17 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 6 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "You will never get a raise." ((in 5 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

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1st Source

1st Source reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.5

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Source employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

180 reviews

3.0

Nov 15, 2013

Overall good experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great manager, great atmosphere, Easy work, Good hours, Nice location

Cons

No real advancement opportunities, Pay to Park, No bonuses

3.0

Apr 27, 2026

Great work-life balance but pay raises lack fairness

Account manager

Recommend

CEO approval

Business Outlook

Pros

work life balance is great

Cons

Pay raises are not based on performance

4.0

Apr 6, 2026

Great mission and wonderful colleagues make it enjoyable

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Some wonderful people, good mission statement, good core values

Cons

Not many, it was truly a good place to work

Viewing 91 - 93 of 180 Reviews

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Jobs at 1st Source

Teller (Client Services Representative), Nappanee Banking Center, Nappanee, IN

Teller (Client Services Representative), Fort Wayne Downtown Banking Center, Fort Wayne, IN

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Teller (Client Services Representative), Rochester Banking Center, Rochester, IN

Client Services Associate I (Personal Banker I), Kouts Banking Center, Kouts, IN