Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 22 reviews)); "Good benefits" ((in 7 reviews)); "Work/Life balance is good." ((in 4 reviews)); "friendly and helpful environment and staff" ((in 4 reviews)); "Friendly atmosphere, VP is very caring." ((in 3 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Pay could be better but a great place to work" ((in 15 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

1st Source reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Source employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

180 reviews

5.0

Oct 3, 2016

Mortgage Closer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working with a variety of people. Team work Friendly Environment Giving satisfaction

Cons

Messing up on documents Having to wait on documents

1.0

May 15, 2016

Poor Place of Employment

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Made great connections with the employees working there. Job security / stability

Cons

Underutilized staff, especially when departments were short-handed already. Limited upward mobility Compensation was subpar compared to similar positions at other banks.

1.0

May 7, 2016

Not Recommended

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I was fortunate enough to work with a lot of really great people during my time there, and have stayed friends with most of them even after I left the bank.

Cons

Salary is far below the market rate for each position. Many departments are understaffed and management's response is to pile more work on the employees left rather than hire new employees. Upper management openly admits to focusing on "managing or cutting every expense, including salaries."

Viewing 154 - 156 of 180 Reviews

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Jobs at 1st Source

Teller (Client Services Representative), Nappanee Banking Center, Nappanee, IN

Hiring Event for Tellers & Personal Bankers, St. Joseph County, IN: Mon, July 20th, 9am-4pm

South Bend, IN

View job

Teller (Client Services Representative), Fort Wayne Downtown Banking Center, Fort Wayne, IN

Teller (Client Services Representative), Middlebury Banking Center, Middlebury, IN

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1st Source

1st Source reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Mortgage Closer

Poor Place of Employment

Not Recommended

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Jobs at 1st Source