Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 21 reviews)); "They offer great benefits and are family oriented." ((in 9 reviews)); "Work/Life balance is good." ((in 5 reviews)); "Great work environment, always happy to help and improve in your intended role." ((in 5 reviews)); "Great Coworkers to work with." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 16 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 5 reviews)); "You will never get a raise." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What are the top reviewed 1st Source locations?

South Bend , Fort Wayne , Valparaiso , Hebron , Elkhart , Chesterton , Portage , Mishawaka , Colorado Springs , Buffalo , Niles , Middlebury , Lafayette , Mill Creek , Westville , Macy , Bremen , New Carlisle , Warsaw , Irvine

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1st Source

1st Source reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.5

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Source employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

180 reviews

2.0

Aug 13, 2015

Doesn't care about employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extremely risk conservative and will hire practically anyone

Cons

They'll hire anyone and fire anyone with a unique thought

4.0

Jul 27, 2015

Decent place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are nice with good 401k matching, decent health insurance, and PTO.

Cons

Typical big-company problems - even for a not-so-big company. Their review system encourages mediocrity.

2.0

Jul 21, 2015

Previous Employee

Collections

Recommend

CEO approval

Business Outlook

Pros

Need a job asap and their hiring process is simple.

Cons

Will not let employees move up when they excel due to tenure. You can work extra and out preform everyone and others will be advanced regardless of their skills.

Viewing 163 - 165 of 180 Reviews

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Jobs at 1st Source

Teller, VARIOUS LOCATIONS, St. Joseph County, IN

South Bend, IN

View job

Teller (Client Services Representative), East State Banking Center, Fort Wayne, IN

Hiring Event for Tellers & Personal Bankers, St. Joseph County, IN: Mon, July 20th, 9am-4pm

South Bend, IN

View job

Personal Banker (Client Services Associate), St. Joseph Downtown Banking Center, St. Joseph, MI

Teller (Client Services Representative), Bluffton Banking Center, Bluffton, IN

Bluffton, IN

View job