3M Customer Service (CSR) reviews

4.4

84% would recommend to a friend

(84 total reviews)
avatar

William M. Brown

100% approve of CEO

68% positive business outlook

Customer Service (CSR) employees have rated 3M with 4.4 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. 3M is rated 20% above average by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.7 stars).

Reviews by job title

84 reviews
5.0
Feb 13, 2024

Great Company of the Past

Recommend
CEO approval
Business Outlook

Pros

Work your way culture worldwide. Encourage work life Balance Friendly colleagues

Cons

Lean structure, yet staffs work your way worldwide resulted in poor team leadership and cohesive.. Many and too frequent re-organisations Lack of clear vision and business goals.

Viewing 13 - 15 of 84 Reviews

Glassdoor has 8,289 3M reviews submitted anonymously by 3M employees. Read employee reviews and ratings on Glassdoor to decide if 3M is right for you.