3M Customer Service (CSR) reviews

4.4

84% would recommend to a friend

(84 total reviews)
avatar

William M. Brown

100% approve of CEO

68% positive business outlook

Customer Service (CSR) employees have rated 3M with 4.4 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. 3M is rated 20% above average by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.7 stars).

Reviews by job title

84 reviews
5.0
Apr 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Family oriented. Willing to help you grow and have open resources. Hours were flexible and management treated you like a person and not a number.

Cons

Lack of communication from Corporate. Flow was slow.

4.0
Jan 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Company has Great Health Benefits, as well as being able to buy 3M Company stock at a discount. Overall a good career .

Cons

3M salaries tend to be on the lower end of the scale. Upper management seems to be out of touch.

Viewing 82 - 84 of 84 Reviews

Glassdoor has 8,289 3M reviews submitted anonymously by 3M employees. Read employee reviews and ratings on Glassdoor to decide if 3M is right for you.