Significantly changed for the worse - used to be great, now not even close and no signs of improvement
Pros
Set your own schedule. Work from home or from anywhere that has a good internet connection. They provide good training and clear standards to follow. Using their transcription software is significantly better than typing from scratch, like you do in some other companies. You get paid weekly.
Cons
In general, pay is low for all the work involved, no benefits, high taxes. There are too many contractors and too few jobs available most of the time. It often feels like you spend more time refreshing the screen and fighting to claim jobs than you do actually working. Jobs that require a lot of work and used to pay well before are now paying half that rate. Previously responsive management / operations team are often very slow to respond and sometimes do not even respond at all anymore. Though they are aware of this problem, they do nothing to fix it. It seems that they do not really care about their longtime contractors anymore and are only interested in adding new people, thereby making everything worse for everyone involved (less jobs, lower pay, worse experience overall).
