7-Eleven reviews

- Drinks are the only thing employees get at any discount. 7-Eleven gives you the option of having store items deducted from your payroll, pre-tax. The result? You're paying what your customers pay for everything. - The hours. While you accept the position with the knowledge that the store is open 24 hours a day, every day, scheduling can become extremely unpredictable. Don't be too surprised to get a phone call saying that someone called off three hours before their shift, and your manager needs you to come in. - Franchise structure. As in, there doesn't appear to be a lot of structure given to franchisees who open a store, which leads to a lot of rule-bending and/or ignoring as a means of staying afloat. - No opportunity for advancement. This varies from store to store, so I don't want to overly discourage anyone, but there's a common perception that franchisees will do everything they can to keep costs at a minimum in order to pad their pockets. In my particular case: - My boss is owner/manager/assistant manager. He introduced a co-worker as the assistant manager my first day, only to find out a few months ago that no one at the store held the title. - I was given an offer to learn extended duties (which, I came to find out, were things that I should have learned well before the discussion occurred), only to have it rescinded when I couldn't commit to staying for longer than the next six months. Granted, it may take time to fully get the ins and outs, but I picked up on the job so fast, I was working on my own in less than a week.

Long hours - figure to do a poor job 10 hours a day 5 days a week. To do a good job figure 6 days of 9 hours in the field a week and 10 hours of home prep. 7-11 has gotten very tight. Many of the expenses tied to the job as passed to the field staff, tons of printing at home that isn't reimbursed. $50 a month for a cell is not enough, considering you will put 2000 minutes on it a month just for work. Field consultants are expected to get franchisees to do things that they don't want to do, and when they don't work, you still have to get them to do the next thing. Franchisee community is treated poorly and taxed when times are tough. Field consultants are responsible for everything that happens in their stores but have no control over the store staff and what they do. They expect the FC to influence a franchisee to spend more on labor, hire better staff, spend more on training, with little supporting evidence as to why. Franchisees see this as 7-Eleven wanting to spend the franchisees money, to make them more money for 7-Eleven. Of course more staffing and better training will lead to better stores, but franchisees can't keep good employees very long at 7.50 a hour and if they pay more the go broke and have to pick up second jobs. Overall, the Field consultant job is tough to be great at. It is possible but don't expect to have any life at all.