7-Eleven reviews

3.4

58% would recommend to a friend

(6,128 total reviews)
avatar

Joe DePinto

58% approve of CEO

51% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Mar 13, 2016

Meh

Recommend
CEO approval
Business Outlook

Pros

Bonuses were easy to obtain Benefits were decent Salary decent compared to other convenience store chains.

Cons

Underpaid hourly associates. Unrealistic expectations. 80+ hour work weeks, due to understaffing because of poor pay for hourly employees You'll get calls on your days off asking what's happening at your store when your boss knows you aren't there. District and Market Management are former store managers who have been with the company for a long time. They don't actually know how to do their job. They do nothing to compete with other local convenience stores that are innovating and succeeding.

4.0
Jan 15, 2016
Recommend
CEO approval
Business Outlook

Pros

A lot of freedom, no managers in your face all day or co workers watching your every move like some other stores. Always a lot to do so the work day goes by pretty fast. When i worked there i was one of the best workers so for a while i got the most hours, it was a refreshing change. My raises also reflected my hard work, in less than a year i received 2 raises. One of those i technically wasn't there long enough to get but they told me i deserved it for my hard work. The staff was very friendly, and i truly enjoyed getting to know my co workers and customers and going to work most days

Cons

Sometimes unfair distribution of hours, they should be based on who wants them the most and who works the hardest, not who has known the dm the longest. They want you to move up to senior sales associate but no further, they claim to promote from within but its all a lie. My best friend clawed her way up to "assistant" with nothing to show for it, they refuse to approve a raise of a messily $1, so she works twice as hard for crap pay. Its really a dead end job

2.0
Dec 23, 2015

Next Generation Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Insurance Benefits were great. 100% match on 401k. Consistently expanding regions. International company with room to grow.

Cons

Disorganized. Always trying to play catch up. High turnover rate for managers and upper management. Never felt like I had job security, from 3 months in. Too many chiefs, not enough Indians.

Viewing 232 - 234 of 6,128 Reviews

Glassdoor has 6,738 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.