A Place for Mom reviews

4.0

76% would recommend to a friend

(1,429 total reviews)
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Tatyana Zlotsky

80% approve of CEO

77% positive business outlook

A Place for Mom has an employee rating of 4.0 out of 5 stars, based on 1,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The A Place for Mom employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work, but the company sends mediocre equipment and does not pay for internet.

Cons

More time is spent on preparing for board meetings than actually making any improvements that will help the company, the employees, or the families we supposedly serve. Yes, of course it's a business, but pointing families to communities that do not suit them, or selling their contact information to 5 small businesses each when they need home care, does not really serve the family. The company is top-heavy, with nearly as many directors and above as individual contributors in the US. The home care division was the revenue driver for the much larger company, but was stripped of its leadership and replaced by middle managers from the larger senior living division, which has resulted in a much slower rate of growth. Regular layoffs keep everyone on edge, and valuable employees are let go. They seem to have little regard for "protected classes"; in a recent layoff 2/3s of those let go were over 40. Technology has lagged far behind most companies, though at least there is now some effort to improve that. The CEO is a poor leader and clearly only works to please the private equity board members. You may get lucky and have a good manager, for a while... Many colleagues are hard working and truly care about the families they serve... but quotas are quotas and they are hard to hit with the minimal resources we are given. Most of us are looking for other jobs.

1.0
Oct 14, 2025

Not All That It Seems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and work from home

Cons

The upper management and C-Suite cater to the shareholders. They don’t care about the employees or the customers. It doesn’t matter if the families are contacted multiple times a day, week, or months. Whatever will move the needle. They cater to the places they have contracts with, and will bend over backwards for them. The phone system was horrible and outdated.

1.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Three month paid maternity leave Helping people in a time of need

Cons

Upper management is disconnected and inconsistent. The company promotes itself as being “personalized” and employee-focused, but actions don’t match the message. There’s more emphasis on cutting costs and hiring cheaper labor than investing in current employees. Job security is poor—there were recent company-wide layoffs, and it feels like more could be coming. Quotas were recently raised by 9 moves, which has made it significantly harder to earn a competitive income.

Viewing 52 - 54 of 1,429 Reviews

Glassdoor has 1,475 A Place for Mom reviews submitted anonymously by A Place for Mom employees. Read employee reviews and ratings on Glassdoor to decide if A Place for Mom is right for you.